Our Insights Post 10 mins Dave Thorpe Rolling Out and Deploying Apps: A Comprehensive Approach Larger technology teams have the luxury of extensive development operations (dev ops) processes and quality assurance measures. While these processes ensure high levels of confidence in releases, they often slow down the release schedule. However, for smaller and growing projects, the challenge is to balance limited resources with tight deadlines, increasing the risk of bugs going live. This article aims to explore a comprehensive approach to app rollouts, whether for a new app or an update, to mitigate these risks and identify errors early while still meeting tight deadlines.Pre-release Strategies: Before a new app or update is deployed, one of the most effective strategies for managing new features and mitigating risks is A/B testing. A/B testing involves presenting different versions of your app to different groups of users to determine which version performs better. This approach not only provides valuable insights into feature effectiveness but also offers a safety net to deal with unforeseen issues post-release. Here’s how you can leverage A/B testing for a successful pre-release phase: Feature Segmentation: Divide your user base into groups, with one group experiencing the new feature and another using the existing version. This segmentation allows you to assess user reactions to the feature without subjecting everyone to potential issues. Data-Driven Decisions: Collect user data and feedback during the A/B testing phase. Analyze metrics like user engagement, retention, and satisfaction to understand how the new feature impacts the user experience. Feature Adaptability: The beauty of A/B testing is its adaptability. If issues arise with the new feature during testing or post-release, you have the flexibility to turn it off for users who are experiencing problems. This adaptability ensures that you can swiftly address issues without affecting the entire user base. Continuous Monitoring: A/B testing isn’t limited to the pre-release phase. You can continue to monitor feature performance and adapt based on user feedback even after the release. This iterative approach allows you to fine-tune features, making them more user-friendly and valuable. By implementing A/B testing and having the ability to remove or adjust features post-release, you significantly reduce the risks associated with new feature rollouts. This approach enables you to make data-driven decisions, enhance the user experience, and maintain a high level of adaptability throughout the app’s lifecycle. The Process of Releasing: When releasing, various tools are available to control the uptake period, giving development teams a greater opportunity to spot errors before all users have updated. Country-Based Testing: This approach involves using users in a specific country as a test base. It’s often used for the initial launch of an application, going live in a country with a segment of your intended users to validate the desired key performance indicators (KPIs). Percentage-Based Rollout: The Google Play Store allows you to release apps to a percentage of your total install base with each release. This enables you to monitor the success of each release before committing the majority of your users to it. Beta Testing: Beta users play a crucial role in testing app updates. The Play Store allows you to create lists of such users or opt for open testing, making the build available to a specific group. This approach relies on a set of target users who can provide valuable feedback before the main release. Rolling Out to Test Users: While public deployment can offer widespread accessibility and visibility, there are circumstances where privacy and exclusivity are paramount. In the next section, we’ll delve into the world of private apps, shedding light on their unique characteristics and the scenarios in which they become a strategic necessity. Join us as we uncover the compelling reasons behind the discreet realm of private apps and why they hold a pivotal role in certain organizational landscapes. App Store Rollout: One important consideration is the order of rollout to different app stores. It’s common to focus on the Google Play Store for the initial rollout, given its tools to support this phase. iOS users tend to spend more, making it prudent to wait until a build’s stability is ascertained in the real world before releasing to iOS. Post Go-live: After the release, a few days will pass before the majority of users have upgraded to the new version. Some users may continue to use older versions, which is important to consider when addressing error reports. Implementing a force update function can help move users off outdated versions with critical bugs. Crashlytics and Diagnostics: Every modern technical project with a substantial user base should have Crashlytics installed. These tools report live errors from users, providing complete oversight of your product’s robustness. Monitoring this in the days after release is crucial. The reports contain the app version number, making it easy to spot new bugs and assess their severity. KPI Monitoring: Integration with an analytics platform allows you to examine your app’s key performance indicators (KPIs) on a version-by-version basis, helping you identify high-level negative impacts of new versions in the days after a release. This data can guide your decision to continue with the rollout or investigate potential issues. Successful releases require a delicate balance of speed and quality. Larger tech teams with extensive resources can afford the luxury of meticulous quality assurance and testing processes, ensuring that releases are virtually error-free. However, for smaller and growing projects, the pressure to meet tight deadlines often means taking calculated risks. This delicate dance between innovation and reliability is where the real challenge lies. The pre-release phase is a critical juncture in this journey. It’s a time when you must carefully manage the introduction of new features, balancing the urgency of meeting deadlines with the need to maintain a high level of quality. In this phase, the ability to A/B test features, toggle them on and off, and monitor their performance is invaluable. These strategies allow you to spot errors sooner, minimize risks, and bring features to market in a manner that is both efficient and reliable. Yet, the release itself is only part of the equation. The post-release phase plays an equally vital role in the app’s success. This phase involves monitoring and ensuring the stability of the app as users begin to update. It’s a time of heightened vigilance, where you must be prepared for the unexpected. By closely tracking crash reports, analyzing user behavior through key performance indicators (KPIs), and maintaining flexibility in responding to user feedback, you can navigate the complexities of the post-release